SRXGlobal’ performance assurance
structure was developed with stringent
standards because we clearly understand
you want guaranteed up-time achieved
with minimum inventories of replacement
units or spares. Hence, the company will
enter into Service Level Agreements that
include a commitment to achieving minimum
guaranteed turnaround times
in electronic repairs.
SRXGlobal
currently supports markets such as:
Air Conditioning
Defence
Refrigeration
Automotive
Gaming
Security Systems
Aviation
Industrial
Telecommunications
Banking
Medical
Traffic Management
Building Services
Packaging
Full Tracking
Underpinning all of SRXGlobal’
electronic repair and service
activities is our tracking
database, which is incorporated in the
company’s Enterprise Resource Planning
(ERP) system.
Each item is scanned into this system
when it arrives at the workshop and its
status is updated as it progresses through
the electronic repair cycle until it is shipped.
Reports on request
With such a wealth of data, SRXGlobal
is able to produce Pareto charts which
highlight potential design deficiencies;
pie charts that show failures by geographical
area; achieved versus contracted turnaround
times; and alert charts highlighting where
repair actions have exceeded pre-determined
parameters. All of this information is
available to you upon
request and supplements the continuous
improvement dialogue between SRXGlobal
and its customers throughout the repair
process.
Performance Assurance SRXGlobal’
value-added
electronic repairs and
service offers you world-class
electronic
repair centres throughout its sites which
includes:
Barcode tracking throughout the entire
process.
Electronic Repairs to IPC 610D Standard.
Quality inspection using Lot Size
Sampling.
IPC-trained
staff in Electrotechnology.
Fully traceable rapid refurbishment
process for high product churn.
Component supply is guaranteed via
back-to-back agreements with all major
suppliers.
